Hanoi will embrace sciences, technologies and digital solutions to drive administrative reform, said Deputy Chairman of the Hanoi People's Committee Ha Minh Hai on January 15.

At the 9th meeting of the Government's Steering Committee on Administrative Reform, he said that Hanoi sees administrative reform as a cornerstone of state management, serving citizens, organizations, and businesses.

"Administrative reform enhances the investment and business environment, and contribute to a smart, modern and streamlined administration that drives growth and better serves citizens and businesses," he said.

The deputy chairman highlighted Hanoi's leadership in implementing robust and comprehensive digital transformation across the political system and in administrative reforms.

These efforts are closely tied to the implementation of the Government's Project No.06, earning widespread support from both citizens and businesses, he said.

"Hanoi is the first locality to consolidate three steering committees ono administrative reform, digital transformation, and Project No.06 into one with a '5 clear objectives, 1 unified approach' principle," Hai said.

According to the deputy chairman, the capital has formed over 5,000 community digital transformation teams with more than 30,000 members. Additionally, nearly 600 administrative procedures have been decentralized or delegated to district-level agencies.

Hanoi has launched various digital solutions for citizens, such as electronic health records, the VNeID platform enabling citizens to declare their judicial records, a cashless parking payment app, a citywide fire alert system, and the "Hanoi Transit Card" using QR codes.

"Notably, the 'iHanoi Digital Citizen' app tightens the bond between Hanoi authorities and people, showcasing the city administration's proactive and interactive stance," Hai added.

Hanoi has inaugurated the Hanoi Public Administration Service Center and the city's primary data center, both equipped with modern technology. These advancements represent significant strides in improving administrative procedures, enhancing services for citizens and businesses, and fostering a digital government, economy, and society.

With these results, Hanoi has climbed 19 places in the national Digital Transformation Index (DTI) since 2021, he said.

"The capital ranks first in the national ICT Industry Index, stands second for seven consecutive years in the E-Commerce Index, and leads in the Provincial Innovation Index (PII) for 2024, as announced by the Ministry of Science and Technology," Hai said.

According to leaders from ministries, sectors and localities, synchronized and effective measures are needed to remove legal bottlenecks, innovate legislative approaches, encourage creativity, and fully unlock productive capacities and resources.

Other suggestions included erasing unnecessary administrative procedures and business conditions, accelerating the decentralization of authority, digitalizing administrative records, enforcing stricter administrative discipline, fostering the development of e-government and digital government, and training officials to improve their service-oriented mindset.

Administrative reform remains a key priority for the Government, said Permanent Deputy Prime Minister Nguyen Hoa Binh.

He highlighted six critical areas: institutional reform, administrative procedure reform, organizational reform, public service reform, fiscal reform, and the development of e-government and digital government.

Binh commended the progress made, including improved policies, a better investment and business environment, and decisive efforts in building e-government and digital governance.

Recognizing the pivotal significance of 2025, he urged the Steering Committee and provincial and sectoral units to comply with the Party and Government's policies, particularly Resolution No.57-NQ/TW issued by the Politburo on December 22, 2024, which outlines key strategies for advancing science, technology, innovation, and national digital transformation.

"This resolution represents a transformative vision with groundbreaking approaches," the Deputy PM said.

He called for continuous institutional refinement and the reduction of administrative procedures to stimulate development.

"Key priorities must be identified based on Government and Prime Minister's directives, and suit specific conditions of every sector, field, and locality," he said.

Additional priorities include streamlining state administrative apparatus, training officials to enhance their attitudes and capabilities, promoting digital government development, and investing in IT and digital infrastructure to ensure seamless data connectivity and sharing.